Operational Visits
Operational visits are scheduled to assist the operator with a specific
problem, follow-up on a permit activity, State Revolving Loan fund application,
or respond to a consumer complaint. Assistance in developing pollution
prevention measures is provided to suppliers through cross-connection
program development and implementation, source water protection, and facility-specific
local drinking water efforts. Problems are discussed, and recommendations
made for resolution. Operational visits may be made following water quality
complaints; requests from operators or owners for assistance or trouble
shooting; requests from elected officials for education or information;
Board or court order follow-up to ensure compliance; and for other specific
conditions. No formal letter is sent to the supply following a visit of
this type. Operational visits may also be scheduled to gather additional
data for Agency evaluation of compliance with corrosion control, surface
water treatment, sampling site plan development, or other treatment technology
parameters.
|
