SWAP ArcIMS Frequently Asked Questions
1. Whenever I try to zoom in I get kicked back out to the statewide
map.
Turn off any popup blockers you may have activated in your browser. For
MS Internet Explorer 6.0 go to Tools, Popup Blocker and select “turn
off popup blocker”. In Netscape 7.2 go to Edit, Preferences, Privacy
and Security and deselect “block unrequested popup windows”.
In Firefox go to Tools, Options, Content and uncheck “block popups”.
2. I get an error message when I try to use the identfy or select
tools that says “IEPA Bureau of Water Areas is not visible and features
can not be selected”.
Make sure that the layer you wish to identify or select features from
is showing in the Select Active Layer dropdown menu at the upper right
of the screen. Whatever layer is listed in the dropdown and visible on
the map is the layer that will return information. Clicking in the dropdown
box will show the available layers to activate. Scroll down until you
see the layer you wish to query on and select it.
3. I get an “XML page error” message when I try to
use the website.
Microsoft Internet Explorer 7 has a conflict with ArcIMS. This is a known
issue with no current fix available. The only solution is to go back to
Internet Explorer 6 or to switch to a Mozilla based browser such as Firefox
or Netscape. Both Firefox and Netscape are available as free downloads
from their respective websites.
4. Can I download shapefiles from the website?
Yes, most layers are available for download as ESRI shapefiles. Use the
Download button at the top right on the toolbar to access a list of shapefiles
in .zip format to download. Please note that all layers are not available,
only those maintained by Illinois EPA.
5. Is there metadata available for the layers?
Yes, metadata is available for all layers maintained by Illinois EPA.
Links are provided to other layers that have metadata written by other
Agencies or companies. Some layers may have no metadata at this time.
To access metadata, use the Metadata button on the top left of the toolbar.
6. I get a “map service unavailable” error message.
Occasionally the site will be down for upgrades or increased traffic may
cause a user to be denied access. Try again in a few minutes. If this
error persists for more than a day, call Joe Konczyk at 217/785-4787.
7. I can’t log into the site.
The SWAP mapserver is a secure site and requires a user ID and password.
A form is available to obtain access under the “How Do I Become
A Secure User” link on the introduction page. If you already have
received access and still cannot log in call Joe Konczyk at 217/785-4787
to verify your account status. You may also call if you have forgotten
your password.
8. I am working with a LUST site and it is located incorrectly
on the mapserver or not at all.
Please send a map with the correct location to the Project Manager for
your site. The site location will be entered or corrected in the LUST
database and will appear after the next update for that layer (2 to 4
times a year for LUST sites)
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